Service Description

Effective report writing and note-taking are essential skills in the security industry. Beyond routine tasks, they can differentiate between clarity and confusion following incidents or near misses. In this engaging course, you'll discover how individual interpretations can lead to significant gaps in observations and reporting. Join us as we delve into what truly matters when documenting incidents. You'll learn to distinguish between what staff members think is relevant and what different stakeholders need. Each perspective is vital; understanding these nuances will enhance communication and accountability. We'll cover everything from essential note-taking techniques to avoiding common pitfalls that blur the line between objective facts and subjective opinions. Furthermore, you'll explore the critical reports necessary for mitigating liability and facilitating thorough investigations. By the end of this course, you'll be equipped with the skills to capture vital details and contribute to a culture of learning and growth within your organization. Let's elevate your reporting skills to ensure every incident is documented clearly and effectively! Minimum of 4 participants requires for this course